Failed payments and your daily summary

When a card fails on a payment plan, you get a notification and an email, and the student gets a kind note asking them to check their card. Stripe tries the card again a few times over about 3 weeks. If a later try goes through, the alert clears on its own.

Students can fix it themselves: My payments in their workspace menu shows each payment plan, how many payments are left, the next payment date, and the card on file. They can pay a missed payment right away or update their card on Stripe's secure page.

See every payment that needs attention under Manage, then Payments. Choose Mark handled once you have dealt with one.

Each morning around 7am Eastern, the owner also gets a daily summary email: yesterday's sales, new members, enrollments, community activity, failed payments, assignments to grade, and what is on the calendar today. Quiet days are skipped. Turn it off, or email yourself a sample, under Manage, then Payments.